Password Self Service

More than 30 percent of all cases handled by the service desk (help desk) concern passwords and locked accounts. It is time consuming for both the service desk and the users. According to research company Gartner each password-related call to the service desk costs about $22.

Safe Administration

Forgotten passwords and locked accounts are time consuming for both the service desk and the users. It increases costs for the service desk and it takes valuable time away from core business activities.
Today, the service desk has several options to verify user identity. They are either simple but unsafe; or secure but difficult to use. The Nordic Edge Password Self Service solves that dilemma. It provides a user-friendly process and enhanced security for identity management: User identity is verified through a mobile phone or personal preset questions. The technology can easily be applied to existing environments.

Cost Effective Solution

With Nordic Edge Password Self Service users can reset a forgotten password and unlock their accounts via a web browser, all without service desk assistance. Implementation of Nordic Edge Password Self Service is straightforward and the need for training minimal. The solution integrates into existing infrastructure and no extra investments are necessary.

Fast Install

Nordic Edge Password Self Service is a comprehensive access administration solution. Yet, it can be installed and operational in approximately 10 minutes. Try the Nordic Edge Password Self Service in your own environment for 30 days and see what it can do for your company. Or try our online demo available at demo.nordicedge.com.